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Coronavirus Disruption In Europe

As the coronavirus continues to spread through Europe, business leaders must evolve their plans to protect and support employees, customers, and business partners. Watch this webinar to hear analysts Laura Koetzle and Charlie Dai provide insights on how your organization should respond.

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Featured Insights

COVID-19 Insights Hub

COVID-19: Responding, Managing, And Leading During A Pandemic

Insights and guidance for leaders to address the growing business and employee experience implications of COVID-19.

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Blog

ROI Business Cases Help Differentiate During Economic Uncertainty

Business cases can provide clarity and confidence in purchase decision making. Marketing and sales teams should use this fact to build a competitive advantage for their companies.
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Blog

Four Phases Of The Coronavirus Pandemic

CEO George Colony explains that coronavirus in the US will play out over four phases. Discover what the phases are and the impact each one will have on businesses and individuals.
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Podcast

The Reemergence Of B2B Marketplaces

“The rise of the B2B marketplace” might read like a headline from the early 2000s, but it’s perhaps more relevant now than ever. In this episode of What It Means, Vice President and Research Director Allen Bonde discusses the latest trends driving renewed interest in the B2B marketplace.
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Statement on COVID-19

Read our most up to date policies and procedures related to the coronavirus.

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Webinar: How To Prove The ROI Of CX

Learn more about the ROI of CX and CX measurement 

The CIO In 2020: A Window Of Opportunity

The IT leader’s guide to capitalizing on uncertain times.

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