Insights for Digital Business & Experience Professionals
Beyond ERP: How Digital Operations Platforms Make Or Break The Customer Experience
Strong customer-facing experiences are fruitless until you tie them to back-end operations. Learn how new digital operations platforms (DOPs) will bring enterprise experiences to levels ERP never could.
No Testing, No Artificial Intelligence!
Examples of AI gone wrong threaten to discredit the technology’s value. The solution is better testing of AI-infused applications. Vice President and Principal Analyst Diego Lo Giudice explains.
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