Insights for Digital Business & Experience Professionals
“Why Can't This Stupid Chatbot Do What I Want?”
For all their promise, chatbots are still decidedly imperfect. With good reason: The processes underlying their functioning are numerous and complex. But, there's hope.
Apple: The First Hope-Based Company
The end of consumer habit and consumer loyalty is near. But there is one constant that will emerge in the next decade to dominate consumer choices. That constant is hope.
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